Welcome to Zinkido. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

These Terms apply to all visitors, users, and customers of the Zinkido website. By using our website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.

2. Products and Availability

We make every effort to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that all information is always complete, current, or error-free. Product availability may change without notice.

3. Orders

When you place an order, you agree that all information provided is accurate and complete. We reserve the right to refuse, cancel, or limit any order if necessary, including in cases of suspected fraud, pricing errors, or product availability issues.

4. Pricing and Payments

All prices shown on our website are displayed in the applicable currency and may be subject to taxes or shipping charges where relevant. Payment must be completed at checkout through the payment methods available on our website.

5. Shipping and Delivery

Orders are shipped from our European warehouse in Poland and delivered using trusted courier partners. Shipping times and delivery estimates are provided for guidance only and may vary depending on destination, courier operations, and seasonal demand.

6. Returns, Complaints, and Warranty

If an order arrives damaged, incorrect, or develops a fault, customers must contact our support team with clear photo or video proof. We will review the issue and provide the most appropriate solution depending on the case. Customers also benefit from a 14-day withdrawal period after receiving their order, in accordance with applicable consumer protection rules. Warranty and returns are subject to our Refund Policy and Warranty terms.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Zinkido or its content suppliers and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

To the fullest extent permitted by law, Zinkido shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.