At Zinkido, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order with us.

1. Information We Collect

When you use our website, we may collect personal information such as your name, email address, phone number, billing address, shipping address, payment details, and order information. We may also collect technical data such as your IP address, browser type, device information, and browsing activity on our website.

2. How We Use Your Information

We use your information to:

process and deliver your orders
communicate with you about your purchase
provide customer support
improve our website and services
prevent fraud and ensure website security
comply with legal obligations

3. Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your full payment card details on our servers.

4. Sharing Your Information

We may share your information with selected service providers where necessary to operate our business, such as payment processors, shipping partners, website platforms, and customer support tools. We only share information required to complete these services.

5. Data Retention

We keep your information only for as long as necessary to fulfill orders, provide support, comply with legal obligations, and resolve disputes.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to certain processing activities or request data portability.

7. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and support marketing activities. Please see our Cookie Policy for more details.